Privacy Policy

1. Introduction

This Privacy Policy is issued by TurkishHairTransplant.co ("we," "us," or "our"), which operates this website.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or interact with our website ("the Site"). By using the Site, you acknowledge that you have read and understood the practices described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable data protection laws, including GDPR (General Data Protection Regulation) for users in the EU.

2. Data Collection

We do not collect personal data unless explicitly provided by users, such as when they contact us via email or other forms of communication. However, certain technical data, including anonymized IP addresses, may be automatically collected by third-party services such as Google Analytics and Wix for analytical and operational purposes.

Automatically Collected Data:

Anonymized IP addresses
Browser type and version
Device type and operating system
Date and time of access
Geographic location (city and country)
Session duration and pages visited
Referral source (e.g., search engine, social media, external links)
Bounce rate and click data
Error logs and technical event data

These data points are collected to enhance the Site’s functionality, improve user experience, and provide statistical insights to third-party advertisers for advertising purposes. All data collected by third-party services comply with GDPR and KVKK (Türkiye) requirements and are processed based on users' explicit consent where required.

Third-Party Services:

Google Analytics: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. It helps website owners understand how visitors interact with their site. This data is used to analyze site performance, identify areas for improvement, and provide statistical insights to optimize the overall user experience. Google Analytics ensures that all data processed is anonymized and does not collect personally identifiable information (PII).
Wix: The Site’s hosting platform, which processes minimal technical data necessary for site operation. Wix is a cloud-based web development platform that hosts this website and provides the tools necessary for its operation. It processes minimal technical data to ensure site functionality, security, and performance. Wix complies with relevant data protection regulations and implements advanced security measures to protect user data. It also enables integration with other tools, such as analytics and tracking platforms, to improve website management.

Data processed by Wix and Google Analytics may be transferred and stored on servers located outside the European Union (EU) or Türkiye, including in the United States. These transfers are conducted in compliance with GDPR and other applicable regulations, ensuring that data remains protected.

3. Use of Google Analytics

We use Google Analytics to analyze website traffic, track user interactions, and improve the overall user experience on the Site. This includes collecting anonymized data such as:

Anonymized IP addresses
Browser type and version
Device type and operating system
Date and time of access
Geographic location (city and country)
Session duration and pages visited
Referral source (e.g., search engine, social media, external links)
Bounce rate and click data
Error logs and technical event data

Anonymized Data Processing:
Google Analytics anonymizes users' IP addresses and does not collect any personally identifiable information (PII). The data collected is used solely for analytical purposes and is not shared with third parties except as required by law.

How to Opt-Out:
Users may opt out of Google Analytics tracking at any time by:

Installing the Google Analytics Opt-out Browser Add-on.
Adjusting their browser settings to block cookies.

Legal Compliance:
Google Analytics is configured to comply with GDPR and KVKK (Türkiye) regulations. All data processing activities are conducted with explicit user consent where required.

Data collected via Google Analytics is retained for a maximum period of 14 months before being automatically deleted.

4. Data Collected by Wix

As the hosting platform for this Site, Wix may collect and process certain data independently of our operations. These data collection activities are carried out to maintain the functionality, security and performance of the Site, as well as to enhance the overall user experience. Data processed by Wix is retained for the duration necessary to fulfill its operational purposes, in accordance with Wix’s data retention policy.

a. Types of Data Collected by Wix

Wix may collect the following types of data:

Technical Data:
- IP addresses (anonymized where possible).
- Browser type, version, and operating system.
- Device type and screen resolution.

Usage Data:
- Page load times and error reports.
- General usage patterns, such as navigation behavior.

Performance Metrics:
- Website traffic statistics.
- Data to improve platform reliability and speed.

b. Purpose of Wix’s Data Collection

The data collected by Wix is primarily used for the following purposes:

Ensuring the Site’s functionality and reliability.
Monitoring and analyzing platform performance.
Detecting and preventing security threats.
Improving overall user experience on the platform.

c. Data Protection and Compliance

Wix processes all collected data in accordance with their Privacy Policy. For more information, please refer to Wix’s Privacy Policy.

4. Cookies

This section explains how cookies are used on the Site, the types of cookies we use and how you can manage your cookie preferences.

a. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the basic functionality of the Site, such as maintaining session states or allowing navigation. These cookies cannot be disabled.
Analytical Cookies: These cookies help us understand how visitors interact with the Site by collecting anonymized data, such as page views, time spent on the Site, and general user behavior.

b. Cookie Consent

Users have the right to accept or reject non-essential cookies. Upon visiting the Site, a cookie banner informs users about the purpose of each cookie type and allows them to manage their preferences.

Acceptance of Non-Essential Cookies: By accepting non-essential cookies, users enable us to collect analytical data to improve the Site’s functionality and user experience.
Rejection of Non-Essential Cookies: If users reject non-essential cookies, only essential cookies required for the Site’s operation will be used.

Cookies are stored for varying durations depending on their type:

Essential Cookies: Typically last for the duration of the session.
Analytical Cookies: Such as those from Wix or Google Analytics, may be stored for up to 26 months.

c. Managing Cookies

Users can manage their cookie preferences through:

The cookie banner displayed on the Site.
Adjusting their browser settings to accept, reject, or delete cookies.
- For more information on managing cookies, visit your browser’s help section or refer to [Your Cookie Policy Page] (if applicable).

5. Data Sharing

Technical data, such as anonymized IP addresses and general usage metrics, may be processed by third-party services for analytical and hosting purposes, including:

Google Analytics: Used to analyze website traffic and improve user experience. This service processes anonymized data only.
Wix: Our hosting provider, which processes technical data necessary for maintaining and operating the Site.

Data shared with third-party services is limited to the minimum necessary for their operations and does not include personally identifiable information (PII).

Aggregated and anonymized data may be shared with third-party advertisers strictly for the purpose of evaluating advertising performance and optimizing marketing strategies. No personally identifiable information (PII) is included in this process..- Examples of such shared data include:

Total website traffic and session counts.
Popular pages or sections of the Site.
Average time spent on the Site.
Any other statistical data which gathered from Google Analytics

No personally identifiable information (PII) is shared in this process and all shared data remains anonymized. The Site ensures compliance with GDPR, KVKK, and other applicable data protection regulations.

By using this Site, you acknowledge and agree that anonymized data may be shared with third parties for the purposes described above.

6. Data Security

We take reasonable and industry-standard technical and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL Encryption: We use SSL (Secure Socket Layer) encryption to ensure that data transmitted between your browser and the Site is securely encrypted, protecting it from potential interception.
Secure Hosting: The Site is hosted by Wix, which provides secure hosting infrastructure with advanced security features to protect against potential threats.
Up-to-Date Antivirus and Anti-Malware Protection: All administrative devices used to access and manage the Site are equipped with up-to-date antivirus and anti-malware software to prevent unauthorized access and data breaches.
Access Control: Only authorized personnel have access to your data, and they are required to use strong, unique passwords to ensure that data access is securely controlled.

While we implement these security measures, no system can be completely secure. Therefore, we cannot guarantee the absolute security of your personal data, but we remain committed to maintaining the highest possible security standards.

7. User Rights

Under applicable data protection laws, including the Personal Data Protection Law (KVKK) in Turkey and the General Data Protection Regulation (GDPR) in the European Union, users have certain rights regarding their personal data. As no personally identifiable information (PII) is collected or processed, certain GDPR rights, such as data portability and rectification, do not apply to this website.

However, as we do not collect personally identifiable information (PII) through our use of third-party services such as Google Analytics and Wix, the following rights apply to the limited data we collect:

Right to Access: Since we do not collect personal data, we are unable to provide access to personal data.
Right to Rectification: As no personal data is collected, we cannot correct or amend any personal information.
Right to Erasure (Right to be Forgotten): Since personal data is not collected, we are unable to delete any personally identifiable information.
Right to Restriction of Processing: No personal data is processed, so this right does not apply to the data we collect.

How to Exercise Your Rights:
As we do not collect or process personal data, we are unable to fulfill requests related to access, rectification, or deletion of personal data. However, if you have any questions or concerns about the anonymous data we collect, please feel free to contact us via the email address provided in this Privacy Policy.

Data is processed based on explicit user consent where required (e.g., for non-essential cookies) and on legitimate interests to maintain the functionality, security, and performance of the Site.

Cookie Consent:
Users can withdraw their consent for non-essential cookies at any time. This can be done through the cookie banner on the Site or by adjusting browser settings to accept, reject, or delete cookies.

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

info@turkeyhairtransplant.co

Last Updated: [26.01.2025]